Privacy Policy

This policy explains what Skoolie Restoration collects through skoolierestoration.com, why we collect it, and who else can see it. It covers this website only.

What we collect

We collect information you type into our contact form and send to us on purpose. That form asks for:

• Your name
• Your phone number and email address
• The address of the property that needs work, including city and state
• The type of damage and your description of it
• Whether you would rather be contacted by phone, text, or email

We do not ask for and do not want payment card numbers, Social Security numbers, insurance policy numbers, or medical information through this website. Please do not send them here.

Analytics

This site uses Google Analytics to count visits and see which pages people read. That involves cookies and records things like your approximate location, browser, and the pages you viewed. It is not linked to the details you submit in the contact form.

Why we collect it

To respond to your request and to do the work. Damage restoration is time-sensitive, so we use your phone number and email to reach you quickly, and the property details to understand what we are walking into before we arrive.

Who else sees it

Your submission is stored in our customer relationship management system, which is operated by HighLevel, a third-party software provider, on our behalf. Google receives the analytics data described above.

We do not sell your information, and we do not share it with lead brokers or marketing lists. If your job involves an insurance claim, we may share what is necessary with your insurer or adjuster to get the claim processed, and we will tell you when we do.

How long we keep it

We keep enquiries and job records for as long as we may need them to service the work, answer questions about a completed job, or meet tax and insurance obligations. If you want your information removed sooner, ask us and we will remove what we are not required to keep.

Your choices

• Ask us what we hold about you, and we will tell you.
• Ask us to correct it or delete it.
• Ask us to stop contacting you. If we text you, replying STOP also works and takes effect immediately.
• Turn off analytics cookies using your browser settings or an ad-blocker.

Security

The form submits over an encrypted connection, and the credentials that let our website write to our CRM are stored as server-side secrets, never in the page you are reading. No system is perfectly secure, and we will not pretend otherwise.

Children

This site is meant for adults arranging work on a property. We do not knowingly collect information from children.

Changes

If we change what we collect or who we share it with, we will update this page and change the date at the top.

Contact us

Questions about this policy, or want your information removed? Call (253) 414-1809 or use the contact form and say it is a privacy request.